ORDERING INFORMATION
Ordering your Custom Furniture Art is quite
easy and can be done in a few steps. At this time only our Presentation
boxes can be ordered online - if you would like to order custom
furniture, please call us at 516.767.6662
or email us directly.
To design and order your Presentation Box:
Step #1: The first step in ordering your presentation
box is choosing your photo. Your photo will be featured on the front
of the box and adorned with our custom painting. After you go through
the purchase process, you will need to send us your photo either
through email or traditional mail. To get the best looking rendering,
please follow our
Photo Guidelines >>
Step #2: The second step
in ordering your presentation box is to choose the style and finish
you prefer. See our Box
Samples for pictures of our boxes and color swatches >>
Step #3: The third step
in your ordering process is to place your order. You may order online
or you may fax or mail our downloadable form. We currently use Pay
Pal to take credit card orders securely online. If you need someone
to assist you in the ordering process, please feel free to contact
us and we will be happy to assist you.
Order online now >>
To place your order by mail, please use our downloadable order form.
Download Order Form >>
Step #4: The fourth step is to
send us your photo. You may send your photo by email or regular
mail. See our photo guidelines for more information. View
our Photo Guidelines >>
Step #5: For the final step, you
will need to include a provenance. A provenance is the history of
the photograph you are sending. This may include names, dates, places
and such. Please be specific as to what information will be placed with the photo on the front of the box, and what is to appear on the inside of the box. Please send that information to us in an email to eta@customfurnitureart.com
and make sure you include your name, number, and invoice number
in the email.
All orders take 4 to 6 weeks to produce.
A Rush Fee Service is available. If you would like to RUSH your
order, there is an added $50 Rush Fee added to your order which
guarantees a 3-4 week turnaround from when the order is received.
This Rush fee does not include the regular shipping fee for the
bag which will be added to your order total. Rush orders must be
placed either by phone or via email. Custom orders are not returnable.
Contact
us if you are in need of a rush order >>
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